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MemoZoo Support Center

Everything you need to know to get the most out of your animal memory game

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Help Center

Find answers to common questions and detailed guides

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aiandromedacom@gmail.com

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Quick Start Guides

Learn to use the main features of MemoZoo

Getting Started

  1. 1Download MemoZoo from the App Store or Google Play
  2. 2Pick a level between 2 and 16 (free)
  3. 3Memorize the animal positions while the cards are revealed
  4. 4Match all the pairs and discover fun facts

Improve Your Memory

  1. 1Warm up with Level 2 or 4
  2. 2Progress to levels 8, 12 and 16 for a bigger challenge
  3. 3Try Animal Sequence mode for a different experience
  4. 4Complete the Daily Challenge every day to keep your streak
  5. 5With Premium, unlock levels 20, 24, 28 and 32

Collect and Progress

  1. 1Discover all 50 unique animals by playing
  2. 2Mark your favorites in the Collection section
  3. 3Read each animal's educational fun fact
  4. 4Beat your time and moves records
  5. 5Keep your daily streak alive

Frequently Asked Questions

Answers to the most common questions about MemoZoo

Gameplay and Mechanics

Q:How do you play MemoZoo?

1) Pick a level (from 2 to 32). 2) Cards briefly show face up, then flip face down. 3) Tap two cards to reveal them. 4) If they match, they stay revealed and you unlock an educational fun fact. 5) Match all the pairs to complete the level.

Q:How many levels are there and how are they organized?

MemoZoo has 9 progressive levels based on card pairs: • Free levels: 2 (4 cards), 4 (8 cards), 8 (16 cards), 12 (24 cards), 16 (32 cards) • Premium levels: 20 (40 cards), 24 (48 cards), 28 (56 cards), 32 (64 cards) Grids go from 2×2 up to 8×8 and adapt to your device.

Q:What other game modes are available besides Memory Match?

Three modes in total: • Memory Match: the classic pair-matching mode across the 9 levels. • Animal Sequence: memorize and repeat animal sequences (9 per round, increasing difficulty). • Daily Challenge: a unique challenge generated each day with variable difficulty.

Q:Is there a time limit to complete a game?

There's no time pressure — play at your own pace. The app tracks your elapsed time and moves so you can see your personal record and improve.

Q:What are the animal fun facts?

Each of the 50 animals includes a unique educational fun fact. You unlock them by discovering the animal through gameplay and you can review them in the Collection section.

Collection and Stats

Q:What is the Animal Collection?

These are the 50 unique animals you can discover by playing. Each one has a name localized in your language, an educational fun fact, and you can mark it as a favorite. Your discovery progress is shown as X/50.

Q:What stats can I view?

From the Stats section you can view: • Best time and best moves per level • Efficiency (% of correct matches vs. failed attempts) • Current daily streak and all-time best streak • Completed Daily Challenges • Collection progress (X/50 animals discovered)

Q:Is my progress saved?

Yes — all your progress, stats and discovered animals are saved automatically on your device using SwiftData. No account or sign-in required.

Customization

Q:Can I change the visual theme?

Yes. MemoZoo includes 6 visual themes: • Free: Classic, Ocean, Forest • Premium: Sunset, Cosmic, Candy You can also choose between light, dark or automatic (system) mode, and enable colorblind mode.

Q:Can I adjust sound and vibration?

Yes. From Settings you can toggle sound effects, adjust volume and toggle haptic vibration. The app respects your device's silent mode.

Q:Is it suitable for kids?

Yes. MemoZoo is designed as family-friendly educational content: adorable animal illustrations, educational fun facts and no intrusive ads. Available in 14 languages.

Premium

Q:What does the Premium subscription include?

Premium unlocks: • Levels 20, 24, 28 and 32 (the 4 highest levels) • 3 exclusive visual themes: Sunset, Cosmic and Candy • Full experience with no restrictions

Q:How much does Premium cost?

Two plans: • Monthly: $2.99 USD/month • Annual: $19.99 USD/year (save compared to monthly) Prices may vary by region. Managed via RevenueCat and App Store/Google Play.

Q:How do I cancel Premium?

On iOS: Settings → your name → Subscriptions → MemoZoo → Cancel subscription. On Android: Google Play → Menu → Subscriptions. Cancellation is immediate and you keep access until the end of the paid period.

Q:Is there a restore purchases button?

Yes. Inside the app there's a Restore Purchases button that reactivates your Premium subscription if you switched devices or reinstalled the app.

Data and Privacy

Q:What data does MemoZoo collect?

Only anonymous usage data via Firebase Analytics (screens viewed, levels completed, performance). Your game progress is saved locally on your device with SwiftData and is not sent to our servers.

Q:Does MemoZoo show ads?

No. MemoZoo does not display ads of any kind, nor shares data with advertising networks. Monetization is exclusively through an optional Premium subscription.

Q:How do I request deletion of my data?

Since your game data is stored locally only, uninstalling the app removes it automatically. For additional queries regarding anonymous data sent to Firebase, email us at aiandromedacom@gmail.com with the subject 'Data deletion request'.

Technical

Q:What iOS version do I need?

MemoZoo requires iOS 17.0 or later. The app is optimized for both iPhone and iPad, with an adaptive interface for each device.

Q:Does the app work offline?

Yes. Once installed, the full game works offline: the 9 levels, the 50 animals, their fun facts, stats and settings are all available without internet.

Q:Does MemoZoo use a lot of battery or storage?

No. MemoZoo is built with SwiftUI and optimized for efficient usage. Local storage is very light and animations are tuned to minimize battery consumption.

Additional Resources

Support Hours

We respond to emails Monday to Friday, from 9:00 AM to 6:00 PM (local time). Average response time: 24-48 hours.

aiandromedacom@gmail.com

Documentation

Check our privacy policy and terms of use for more information.

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